Pricing

Simple pricing for field service teams.

Start with the FSM tools you need to manage customers, work orders, scheduling, quotes, invoices, payments, and job history. Add Clara when missed calls start costing jobs.

Core FSM first. Clara AI Dispatcher is optional call coverage.
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Core plans

Start with field service management. Add Clara when calls need coverage.

Choose the closest match for your team. We’ll highlight the best fit, and every signup starts with a Pro trial before you choose a paid plan.

Find your fit

Pick your team size or call coverage need. On mobile, the selected plan moves to the top.

Billing
Core FSM
Starter
Track jobs, customers, quotes, and invoices.
Best for owner-operators
$49 /mo
1 user · Core FSM only · Clara optional later
  • Unlimited work orders
  • Customer database (CRM)
  • Personal calendar and scheduling
  • Quotes and invoices
  • Public intake form
  • Email notifications and support
Start Free Pro Trial →
Popular
Solo
Add Clara AI Dispatcher for a one-person operation.
Best for owner-operators who want call coverage
$79 /mo
1 user · 100 included voice minutes · $0.40/min after
  • Everything in Starter
  • Clara AI Dispatcher
  • Customer SMS notifications
  • Your branding on quotes, invoices, and intake form
  • Online payments via Stripe Connect
  • Priority email support
Start Free Pro Trial →
Team workflow
Pro
Add team scheduling and advanced workflows.
Best for 2–3 team members
$149 /mo
Up to 3 users · 200 included voice minutes · $0.35/min after
  • Everything in Solo
  • AI diagnostic assistant
  • Team scheduling and assignment
  • Compliance docs: COI, W-9, license
  • Maintenance and recurring jobs
  • Custom intake form questions
  • B2B client management
  • Customer CSV bulk import
Start Free Pro Trial →
Operations
Team
Manage teams, locations, reporting, and controls.
Best for 4–8 team members
$199 /mo
Up to 8 users · 400 included voice minutes · $0.30/min after
  • Everything in Pro
  • Financial visibility controls
  • Multi-location support
  • Team reporting dashboards
  • Lowest voice agent overage rate
Start Free Pro Trial →
Every signup starts with a Pro trial · Choose Starter, Solo, Pro, or Team before billing. · Need more than 8 users? Book a demo
Core FSM or FSM + Clara

Use Facilitize by itself, or add Clara when calls need coverage.

Facilitize is the operating system for the job record. Clara is the optional AI layer that helps turn inbound calls into organized customers and work orders.

Core FSM

Run the service workflow.

Manage the work after the customer reaches you: customer records, work orders, scheduling, quotes, invoices, payments, files, notes, and job history.

  • Keep customer records searchable.
  • Track jobs from request to invoice.
  • Schedule and assign team members.
  • Send quotes, invoices, and payment links.
Clara AI Dispatcher

Turn calls into work orders.

Add Clara when missed, after-hours, or overflow calls need to be answered, qualified, and converted into jobs while your team is working.

  • Answers calls when your team is busy.
  • Captures name, phone, address, and issue.
  • Finds or creates the customer.
  • Creates the work order inside Facilitize.
Optional Clara AI voice minutes

Voice minutes are secondary to the FSM plan.

Only add voice minutes when you want Clara answering calls. You can start with the core FSM and add Clara later.

Starter
0

Core FSM only

No AI voice included. Best when your team already answers calls.

Clara Launch
100

Minutes included

Good for missed-call and after-hours coverage on a small operation.

Clara Growth
200

Minutes included

For teams using Clara across more call volume and booking windows.

Clara Team
400

Minutes included

For higher call volume, more routing rules, and broader coverage.

Additional usage can scale with your call volume. Final voice-minute package depends on call volume, average call duration, booking rules, and after-hours coverage.

Feature breakdown

Easy to scan. Built around how service teams actually work.

Core FSM

Customer and job management

CRM, work orders, scheduling, quotes, invoices, payments, files, notes, customer portal, and job history.

Team workflow

Assign and move work

Technician assignment, shared schedules, recurring jobs, imports, status tracking, and team ownership.

Clara AI

Call intake and work order creation

Answers calls, captures details, checks rules, finds or creates customers, and creates work orders.

Controls

Custom workflows

Multi-location workflows, reporting, financial visibility controls, migration help, and call routing rules.

Payment processing

Online payments are powered by Stripe Connect.

Collect invoice payments online and keep payment status, transactions, balances, and payouts connected to the job.

Card payments

Stripe fee

2.9% + $0.30

ACH payments

Stripe fee

0.8%, capped at $5

Platform fee

Facilitize fee

0.3%, capped at $5

FAQ

Pricing questions.

Can I use Facilitize without Clara?
Yes. Facilitize works as a core FSM platform. Clara is optional AI call handling for missed, after-hours, and overflow calls.
Which plan should I start with?
Start with Starter if you are an owner-operator who needs the core FSM. Choose Team if you have multiple people managing jobs. Add Clara when calls need coverage.
What does Clara do if I add her?
Clara can answer calls, collect name, phone, address, and issue, find or create the customer, check appointment rules, and create a work order in Facilitize.
What happens if I go over included voice minutes?
Usage can scale with your call volume. We will help you choose the right voice-minute package based on call volume, average call length, service area, and booking rules.
Can I change plans later?
Yes. You can start simple, move into Team as the operation grows, and add Clara when call coverage becomes valuable.
Live plan help

Need help choosing a plan?

Try Clara live first, then book a short plan review if you want help choosing Starter, Solo, Pro, or Team.

Live Clara line (725) 543-7188
Live AI demo 01

Call Clara now.

Hear the front-desk experience your customers would get when a call is missed, after hours, or overflowed.

Call Clara Now
Try asking
  • “Which plan fits a two-person service business?”
  • “Can you take a new job request?”
  • “What happens after a missed call?”
No form. No signup. Just call and hear it live.
Human walkthrough 02

Book a plan review.

We’ll review your workflow, team size, and call coverage needs, then help you choose the right starting point.

00:00 Map your current intake and job workflow.
04:00 Walk through FSM tools: customers, work orders, scheduling, quotes, and invoices.
09:00 Decide if Clara should answer missed, overflow, or after-hours calls.
13:00 Choose the right plan before billing starts.